The Torch Relay for Children’s Miracle Network, Inc (Torch Relay) is committed to your privacy. Because we gather certain types of information about our donors and participants, we feel you should fully
understand our policy and the terms and conditions surrounding the capture and use of that information. This Privacy Policy discloses our information collection policies and practices. We may
update this Privacy Policy from time to time, so please check this Privacy Policy periodically for changes. The date this Privacy Policy was last updated is stated at the end of this document.
The Personal Information We Collect; How We Collect It and How It Is Used:
The Torch Relay website does not collect any personally identifiable information about our website visitors, other than information that visitors freely enter. The one exception to this is that, like most websites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, as further discussed below.
Registration Accounts:
You may freely visit our website without being required to provide us with any personal information. However, some requests and features do require that you provide us with some personally identifying information as more particularly described below. Personal information is data that can be used to identify or contact you.
Access to certain areas of the Torch Relay website requires the creation of a sign-in account. There are two types of accounts: those for registered event participants and those who are participant sponsors.
Event registration accounts: Website accounts for registered participants of a Torch Relay event are tied to your event registration. This connects your sign-in account to your name, address, phone number, and e-mail address, as well as to your registration status, transaction history, and donation history.
Participant sponsor accounts: Sign-in accounts for participant sponsors require your name, address, email
address and credit card information used for a donation.
IP Addresses
The IP address of all users who sign-in is logged. This is done to enable us to troubleshoot sign-in or access problems for registered users.
When you visit and interact with the website, third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an "IP Address"), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number to identify and to communicate with each other on the Internet; your Internet Service Provider automatically assigns an IP Address to the computer that you are using. We gather this information to track website visitor movement in the aggregate, and to gather broad demographic information for aggregate use. We may use this information to enhance our website or for other lawful purposes.
You may not opt-out of these communications, which are not promotional in nature. If you do not wishto receive them, you have the option to deactivate your account.
Donor Privacy:
The Torch Relay does not trade, share, or sell a donor’s personal information to third parties, nor do we send donor mailings or emails on behalf of other organizations. This policy applies to all donors, online and offline.
If you donate online at our website, you are required to enter personal contact information and credit card information. We use this information to process your donation and send you a confirmation receipt. This information will not be sold or shared with outside parties.
The Torch Relay does not collect personally identifiable information about you other than what you freely share. You have the option of entering personally identifiable information about yourself as you interact with the website, including name, address, demographic data such as age, etc. The Torch Relay uses this information to help us understand who is registered and how we may better tailor our services.
Sharing of Information
Under no circumstances does the Torch Relay divulge or share any information about an individual to a third party. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
The Torch Relay will not share your name, participation details or fundraising details with any third parties or other participants, sponsors, or the public without your permission.
You retain full control over what types of communication you receive from the Torch Relay and may opt to discontinue email or written correspondence at any time. You may remove or request removal of any such information you share.
Children
Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.
Cookies
We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. The Torch Relay uses cookies to track user traffic patterns (as described above). Our system delivers a one-time cookie to better track impressions and click rates. You can refuse cookies by turning them off in your browser. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in the online registration.
Information Security
Anytime you enter personally identifiable information, not intended to be shared publicly, such as password, address, or credit card number, this information is sent to The Torch Relay over a secure connection. The Torch Relay uses generally accepted industry standards to protect the information submitted to us.
The Torch Relay for Children’s Miracle Network, Inc. operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.
Browsers And Internet Security
Any time you enter or provide personal information on our Web site, we encrypt it using Secure Socket Layer (SSL) technology. SSL protects information as it crosses the Internet. To support this technology, you need an SSL-capable browser.
You can tell if you are visiting a secure area within a website by looking at the lock or key symbol in your browser address window. If the address of the page begins with "https:// ", it is secure. Occasionally, the page you enter data on may not be secure, but by submitting the information you activate a secure connection and thus your data is submitted securely.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Your Personal Information and Your Rights and Withdrawal of Consent
The right of access
If you ask us, we will confirm whether we are processing your Personal Information and, if necessary, provide you with a copy of that Personal Information (along with certain other details).
Your right to correction (rectification)
If the Personal Information we hold about you is inaccurate or incomplete, you are entitled to request to have it corrected.
Your right to erasure
You can ask us to delete or remove your Personal Information in some circumstances, such as where we no longer need it or if you withdraw your consent (where applicable).
Your right to data portability
You have the right, in certain circumstances, to receive a copy of Personal Information we've obtain from you.
Your right to withdraw consent
If we rely on your consent (or explicit consent) as our legal basis for processing your Personal Information, you have the right to withdraw that consent at any time.
Your right to lodge a complaint with the supervisory authority
If you have a concern about any aspect of our privacy practices, including the way we have handled your Personal Information, you can report it to the relevant supervisory authority. We will respond to any such above requests within a reasonable time frame.
Please note we may need to retain certain Personal Information for record keeping purposes, and there may also be residual Personal Information that will remain within our databases and other records, which will not be removed from such locations.
Data Retention:
We will retain your information for as long as needed to provide you services, or otherwise as is reasonable and customary given the nature of the relationship you have with the Torch Relay. We may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed from such locations. Otherwise, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We have a data retention and destruction plan that dictates the policies and procedures related to deletion and/or destruction of all information/data.
Choice And Opt-Out:
We provide several opportunities for you to control the amount of information you share with us, and the use of that information.
All e-mail communication you receive from the Torch Relay will state the reason you are receiving the message and how to opt-out of future such messages.
Please contact the Torch Relay directly if you wish to have your registration account removed, or to limit or restrict your Personal Information as defined by the Rights and Withdrawal of Consent defined in this policy.
How To Contact Us
If you need to contact us for any reason related to this Privacy Policy or your use of the website, please contact us at the following address:
CMNH@torch-relay.org
800 581 2203
The Torch Relay for Children’s Miracle Network Hospitals
PO Box 692589
Orlando, FL 32869
Your Consent
By participating in and/or sponsoring a participant or as a corporate sponsor of The Torch Relay for Children’s Miracle Network or as a user of our website, you consent to the collection and use of this information by The Torch Relay for Children’s Miracle Network, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Updated May 16, 2022